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10 Apr
2025
Full-Time Customer Project Manager
Job Description
A local company is seeking a Project Manager who will work with customers to accurately and efficiently coordinate their color project from start to finish and create an information hub where all incoming and outgoing job information is filtered through. You will work Monday through Friday from 7 a.m. to 3:30 p.m.
Job Responsibilities:
- Simultaneously manage multiple color projects for our customers from start to finish
- Coordinate the efforts of various departments including graphic design, print, manufacturing, inventory control and shipping
- Complete agreed upon annual goals and objectives as part of the employee performance review process
- Facilitate all customer approvals for color matches, digital proofs, print proofs and mock-ups
- Manage changes to the project scope, project schedule, project costs, and enter proper and timely data into the Job Service Request
- Develop project plans to oversee project budgets, people activities, and timelines to ensure that all are delivered on-time, within scope and within budget
- Prepare and maintain appropriate project documentation as required by each job
- Establish and grow relationships within all levels of the customer and relevant stakeholders to build confidence and loyalty
- Utilize Microsoft TEAMS for video conferencing to review projects with the customer
- Assist in the design of customer solutions and travel locally to customer when needed
- Arrange all outbound freight, air, and ocean shipments, including preparation of all required shipping documents, commercial paperwork, and forwarding all necessary tracking information to customer upon pickup
- Create a strong partnership with the sales team to effectively communicate to the customer
Qualifications:
- Preferred BA/BS 4-year degree from an accredited university or college
- Must have Project Management experience
- Must have excellent customer service and people skills
- Must be able to ensure that projects are brought to completion and invoiced to the customer in a timely fashion that is agreed upon with the customer
- The ability to maintain a strong customer relationship through the project execution process is mandatory
- Must be able to prepare and maintain appropriate project documentation as required by each job
- Enter proper and timely data into the Job Service Request
- Must have the ability to multi-task and prioritize multiple projects at once
- Must have experience with Microsoft Suite focused on Outlook, Teams, Excel, Word and PowerPoint
- Must be able to pay a high attention to detail
Only candidates that can pass a background check and drug screen will be considered.
$22/hr